Privacy Policy

RADIANCE ELECTRICAL SERVICES PTY LTD ABN 91 659 810 812 (“Radiance”, “we”, “us”, “our”) is committed to protecting and respecting the privacy of our customers (“Customer”, “you”, “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By engaging our services or using our website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

Personal Information: This includes information that can be used to identify you personally, such as your name, address, phone number, and email address. Payment Information: This includes information required to process payments, such as your credit card number, billing address, and bank account details. Order Information: This includes information about the goods and services you purchase from us, such as the product name, quantity, and price. Other Information: This includes any other information you provide to us when you communicate with us, such as feedback, questions, or information provided for customer support.

  1. How We Use Your Information

We may use your information for the following purposes:

To provide goods and services: We use your information to process orders, deliver goods and services, process payments, and communicate with you about your orders. To improve our services: We use your information to understand your needs and preferences, and to improve our goods and services accordingly. To communicate with you: We use your information to send you important notices, such as changes to our terms, conditions, and policies, and to send you marketing communications (if you have opted in to receive them).

  1. How We Share Your Information

We may share your information with the following third parties:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing agencies. Law Enforcement: We may disclose your information if required to do so by law or in response to a legal request. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the new owner.

  1. How We Protect Your Information

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. We use secure servers, encrypted communication, and industry-standard security measures to protect your information.

  1. Your Choices

You have the following choices regarding your information:

Access and Correction: You may request access to your personal information and correct any inaccuracies by contacting us at Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us at Complaints: If you have any complaints about our privacy practices, you may contact us at or lodge a complaint with the applicable data protection authority.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and the effective date will be noted at the top of the Privacy Policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.